Return Policy
30-Day 100% Satisfaction Guaranteed
When you make a purchase at Rise to History we want you to be completely satisfied with your order. And, if you're not satisfied with your purchase, we want to make it right as soon as possible.
Our 100% Satisfaction Guarantee means that we'll hold up our end of the bargain. If you're unsatisfied with your purchase for any reason, contact us within 30 days of receiving your order and we can replace, fix or refund your order No questions asked.
If you're not completely happy with your item(s), we ask that you contact us as soon as possible so that we can fix the problem.
If your item was damaged during shipping, a Customer Service Representative will help to process the return of your damaged item so that we can get a new one out to you as soon as possible. If you are not satisfied 100% with your purchase, you can ship any item(s) you want to return to us for a full refund. Unless damaged during shipping, all items returned must be received in good condition to process a refund. Any item(s) returned that are ripped, bent, or stained cannot be processed for a refund.
In order to return any item(s), you are REQUIRED to contact us so that we know we can track your package and properly issue you any credits needed for your returned products. Rise to History reserves the right to charge up to a 25% restocking fee for any products that are refused upon delivery.
Please ship to:
Lawrence Jones
Rise to History
P.O. Box 1651
North Highlands, CA 95660
Email: 4onecollection@gmail.com
Once an item has been received by our crew at Rise to History we will process the return in full. If you are receiving any credit for your order, it will take approximately 3-5 Business Days to see the reflected balance on your statement depending on your bank